Usability Testing & Evaluation CPUX-F + UT Intensive Course
Couse code: UA1080 EN
Why this course? Contents
- UA1080 Usability Testing & Evaluation CPUX UX Certificates for your new job in the digital transformation.
- 8000 "Certified Usability & User Experience Foundation Level" UX Professionals exist. Are you one of them?
- Worldwide recognised CPUX-F certificate of the UXQB, developed by the professional association - UPA
- CPUX-UT Testing & Evaluation
- Usability testing with video recording and REAL users
- Practical exercises on all key methods - persona, scenario, wireframe, workflows, prototyping
- Certified instructors - immediate LIVE answers to questions
- Practical exercises with coaching for your own portfolio
- LIVE ONLINE trainings with V-Classroom-XL
- Join the digital transformation process
- Prepare yourself for responsible participation in digitisation projects
- More topics: Domain Driven Design, User Research, Business Model Canvas, Design Thinking, Persuasive Design & Principles Good Design
Target group
- Business Analysts, Productowner, Teamleads, Project leads
Course Format
- 6 half days part time or 3 days fulltime or 6 x evenings intensive training modules, LIVE ONLINE V-Classroom-XL or longterm format
- 10 participants maximum - much time for individual questions
Price
1495,-€ course + 300,- € CPUX-F certification fee
Content - Usability Testing & Evaluation CPUX-F
01. human-centred design process according to ISO 9241-210:2010
- Understanding the basic elements of human-centred design
- 6 principles of human-centred design
- Involving users
- Iteration based on frequent usability evaluation
- Addressing the whole user experience
- Understand the activities of human-centred design and their interdependency
- Understand the purpose of each deliverable of the HCD activities
- Human-centred quality
08. human-centred design maturity
- Determine maturity model & maturity level
- Measures to improve maturity level
- Other maturity models, UX maturity, UX Maturity & UX Strategy
02. usability & user experience according to ISO 9241-11:2018
- Usability & User Experience
- Difference between usability and user experience
- Effectiveness, efficiency, satisfaction
- Interactive system, user-system interaction, user interface and user interface element
- Accessibility & assistive technologies
- Avoidance of harm from use
03. planning activities for human-centred design in a project
- Planning activities for a human-centred design project
- Human-centred quality objectives
Practical exercises:
- Simple examples of user interfaces that illustrate essential features of usability
- Introduction to CPUX-F certification
04. Understand and specify the context of use
- elements of context of use
- user, primary, secondary and indirect users and stakeholder, user group profile
- goal, task, environment, resource
- context of use analysis and how to conduct it
- focus group, observation, contextual interview
- as-is scenario
- persona
- task model
- user journey map
- touchpoints
Practical exercises:
Brainstorming - participants think about users, tasks, resources and environment and write them down on post-it notes
07 Evaluate the designs against user requirements
- Usability evaluation in human-centred design
- key differences between usability tests, usability inspections and user surveys for usability evaluation
- understand why interviews and focus groups are unsuitable for usability evaluation
Usability Test
- the main activities in a usability test
- unmoderated usability test
- how to prepare a usability test
- usability test guide
- usability test task
- recruiting of test participants
- activities in a usability test session
- Briefing, pre-test interview, moderation and post-test interview
- usability test report
- usability problem & positive finding
- ratings used for usability findings
- responsibilities in a usability test
- Moderator, note-taker, observer and usability test participant
Usability inspections and user surveys
- usability inspection
- how and why a user survey is used for usability evaluation
Practical exercises:
- Getting to know a tool for unmoderated / crowd usability tests with video recording (e.g. Rapidusertests)
- Formulating test items for a usability test with video recording
05. Specify the user requirements
- User Need / User Requirement
- Relationship between User Need / User Requirement
- Difference between market, organisational and user requirements
- Qualitative and quantitative user requirements
- Acceptance criteria
Practical exercises:
- Identifying User Needs - What does the user really need?
06. Design solutions that meet user requirements
06.1 Design process and deliverables
- Iterative design process
- task models for design
- use scenario & storyboard
- user system interaction
- information architecture and navigation structure
- card sorting
- prototypes and wireframes
- low-fidelity prototype and high-fidelity prototype
- user assistance
- user interface specification
- ethical design & sustainable design
06.2 Guidance for user interface design
- Interaction principles ISO 9241-110:2020
- Nielsen Heuristics
- Mental Model & Affordance
- User Interface Guideline and Style Guide
- Design Patterns & Stylguides
Practical exercises:
- Formulating usage scenarios using a mobile app / tablet app as an example
01. Usability Inspection
- Overview Usability Testing & Evaluation - Evaluation Methods
- Most important usability evaluation methods
- Selection criteria for Inspection methods
- Inspection methods - Expert Review, Heuristic Evaluation, Usability Inspection, Cognitive Walkthrough
- Classification of the evaluation methods in usability engineering
Practical exercises:
- Carrying out usability inspections at expert level with interaction principles, design rules and sytleguides.
02. Prepare Usability Test
- Select Method - Determine the test method
- Develop a usability test plan
- Create Usability Test Script
- Formulate Usability test tasks
- Formulate Pre- / Post Conditions
- Formulate Success Criteria
- Typical problems in usability test tasks
- Conduct pilot test session
- Recruit test participants
03. Conduct usability test sessions
- Prepare usability test session
- Formalities for conducting the test
- Briefing
- Pre-session interview
- Moderation
- Post-Session Interview
- Moderation guidelines
- Typical problems in moderation
Practical exercises:
- Creating a test plan
- Recruiting test participants
- Preparing a usability test
- Conducting a pilot test session and iteratively improving the test script
- Conducting and moderating a usability test sessions
04. Cluster and rate findings
- Evaluate usability test sessions
- Categorise and prioritise findings
- Conduct a KJ workshop
05. Documents findings
- Describe and document findings
Practical exercises:
- Extract and describe findings
- Conducting a KJ workshop
- Writing a usability test report
Exam "Certified Usability & UX Professional Foundation Level"
- (Optional: please state when registering whether registration for the CPUX-F exam is desired).
- Participants take the exam for the Certified Professional for Usability and User Experience Foundation Level.
- The exam contains 40 multiple-choice questions.
Key Facts - Usability Testing & Evaluation CPUX-F
DESCRIPTION
- UA1080 Usability Testing & Evaluation CPUX-F - The UX Certificate for your new job in the digital transformation.
- 8000 "Certified Usability & User Experience Foundation Level" UX Professionals exist. Are you one of them?
- Worldwide recognised CPUX-F certificate of the UXQB, developed by the professional association - UPA
- Advanced Levels CPUX-UT
- 3 Modules with Basics of Usability & User Expereince Foundation Level CPUX-F
- Human Centered Design according to ISO 9241-210 & differentiate between SCRUM / Agile - Lean UX and other approaches such as DDD
- Usability & User Experience according to ISO 9241-11
- Human Centered Quality & UX Maturity
- 3 Modules Advanced Usability Testing & Evlauation
- Usability testing with video recording and REAL users
- Heuristice Evaluation & Usability Inspection - using Heuristics & Interaction Principles
- Conduct KJ Workshop and how to write Usability Evaluation Report
- Practical exercises on all key methods - persona, scenario, wireframe, workflows, prototyping
- Certified instructors - immediate LIVE answers to questions
- Practical exercises with coaching for your own portfolio
- LIVE ONLINE trainings with V-Classroom-XL
- Join the digital transformation process
- Prepare yourself for responsible participation in digitisation projects
Kurssprache/Languages: Termine Deutsch
Dates English
LENGTH
- 6 modules of 4 hours each
6 half days, or 6 x evenings, or weekend 24h Flex Seminars or
3 full days
24 hours full of UX methods and concepts
10 participants maximum - NO mass event - lots of time for individual questions
ONLINE V-Classroom-XL Seminar - Training & Workshop + Test + Certificate.
AUDIENCE
- Start-ups / Web & Mobile Responsible
- Product Manager
- User Interface Designers Web, Mobile, Tablet
- Software Engineers & Developers
- Marketing, Web Usability, Conversion Rate Optimisation
- Project Manager
- Product Owner
- Chapter Leads
- Software Architects
- Quality managers
- All Industries - Automotive, AI, Insurance, Finance, Defense, Logistics, Travel, and many more
- All those involved in development projects who have a say in the design of user interfaces for web, mobile, tablet solutions or other digital and non digital solutions
EXAM & CERTIFICATES
Certified Usability & UX Professional Foundation Level Examination
- Participants take the Certified Professional for Usability and User Experience Foundation Level exam.
- The exam contains 40 multiple-choice questions.
- CPUX-F certification
- The exam can take place remotely from home 75 minutes or 90 minutes for non-native speakers (ID Card required)
- You need an undisturbed (home) workstation and a computer with webcam and microphone, stable internet connection and either Chrome, Firefox or Opera Browser.
- We recommend that you do NOT take the exam right after the seminar, but on the following day or week.
- Registration and payment either directly at Certible or on top of the course fee at the end of the registration process.
- If Certible: https://www.certible.com/register/ or:
(please state your preferred date)This email address is being protected from spambots. You need JavaScript enabled to view it.
CPUX-F certification exam: € 300,- plus VAT (option at the end of registration process)
PRICE
-
Online course fee: 1.495,- € plus VAT.
Examination fee CPUX-F: 300,-€ plus VAT.
Recommended prerequisite: None
If you would like to redeem a Bildungsgutschein, please check here.
Dates - Events - Usability Testing & Evaluation CPUX-F
You will become part of a large community of more than 8000 UX professionals worldwide

"I found the seminar very successful overall. I also liked the design of the training as a remote/online training. I also liked the work with the digital whiteboard..."

"Trainer was very flexible and responded very well to the needs of the participants. - also remote very good working atmosphere"

"The overview PDF that expands on the complete HCD process and presents it clearly - that was really helpful..."

"Questions that could be asked at any time were always answered in detail. Working through practical tasks and the exercises together was very helpful in preparing for the exam..."
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